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Cookie Policy


What are cookies?

Internet “cookies” are extremely common. They’re stored on everyone’s computer and don’t harm your system.

Cookies are small text files that are downloaded to your browser as you surf the web.

Contrary to a common belief, cookies do not contain software programs, so cannot install anything on a computer.

Cookies generally do not contain any information that would identify a person. Usually they contain a string of text or “unique identifier”. This acts like a label. When a website sees the string of text it set in a cookie, it knows the browser is one it has seen before.

If you use a different computer, open a new web browser or delete your cookies, the website will treat you as if you have arrived for the first time (and a new cookie will be set).

You can find out more about cookies by visiting

What does this site specifically use cookies for?

We use cookies to provide an enhanced experience for our customers and to provide our service to you; this personally identifiable information is only used by us and is not shared with third parties. Cookies allow us to remember your preferences and personalise our site.

Cookies also help us understand what customers like to look at on our site. This information does not allow us to identify any particular customer but helps us to understand our customers’ needs and improve our service to you.

What cookies do we use?

Below we list the cookies we might use when you visit our site, and a description of their purpose:

ASP.NET_SessionId – ASP.NET issues a cookie called ASP.NET_SessionId. These cookies are used to maintain your browsing session. The application may fail if you do not consent to the use of this cookie.

__utma, __utmb, __utmc, __utmz – these cookies enable the capacity of Google Analytics. This software allows us to analyse visitor information such as browser usage, first-time visitor figures and the reaction to marketing activity. That information will help us improve our website’s usability. 

_vis_opt_xxxxxxxi – these cookies are created by Visual Website Optimizer, which allows us to make our website’s usability much better.

WRUID – these cookies enable the function of Clicktale. This assists us in understanding how users interact with our website, allowing us to make enhancements to site content and browsing.